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CONDUSEF Specialized Unit

El Águila Compañía de Seguros will receive your inquiries and claims, in its Specialized Unit for Consultations and Claims, located at Av. Insurgentes Sur Número 1106, Piso 1, Colonia Tlacoquemécatl, Mexico City, C.P. 03200, as well as in any of our branches in the interior of the republic. Via telephone number (55) 54 88 88 03, and by email at atencionUNE@elaguila.com.mx, as well as through our website www.elaguila.com.mx, With opening hours: 9:00 a 1:00 pm



In case of not obtaining a satisfactory answer, you can go to the National Commission for the Protection and Defense of Users of Financial Services, metropolitan area, Av de los Insurgentes Sur # 762, Benito Juarez, Del Valle, 03100 Mexico City. (55) 5340 0999, for the interior of the republic without cost 01 800 999 80 80, or on its website http://www.gob.mx/condusef y por correo electrónico en asesoria@condusef.gob.mx. Asimismo, será competente el Juez del domicilio de dicha delegación; cualquier pacto que se estipule contrario a lo dispuesto en este párrafo, será nulo.




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